Effective Date: [Insert Date]
Website: https://mallcart.co.uk
These Terms and Conditions (“Terms”) govern your access to and use of the MallCart website, services, and any related content or platforms (collectively, “the Site”) operated by MallCart, based in the United Kingdom. By accessing or using our website, you agree to be legally bound by these Terms. If you do not agree to these Terms, you must refrain from using this website.
1. General Information
MallCart is an online marketplace offering a variety of goods supplied by third-party vendors and, where applicable, by MallCart directly. The Site is operated from within the United Kingdom and complies with relevant UK consumer legislation.
2. Eligibility
You must be at least 18 years of age to use this website or place an order. By using this website, you confirm that you are legally capable of entering into binding contracts under applicable law.
3. Account Registration
To access certain services, including purchasing and vendor dashboard features, you may be required to register for an account. You agree to:
- Provide accurate and complete information
- Keep your login credentials confidential
- Notify us immediately of any unauthorised use of your account
MallCart reserves the right to suspend or terminate accounts that violate these Terms or for any other lawful reason.
4. Product Listings and Vendor Responsibility
Products sold via the MallCart platform may be listed by independent third-party vendors. Each vendor is solely responsible for:
- The accuracy of product descriptions
- The pricing, quality, and delivery of goods
- Compliance with applicable consumer laws
MallCart does not assume liability for any product sold by third-party vendors. However, we reserve the right to delist products or remove vendors in cases of breach, fraud, or consumer complaints.
5. Orders and Payment
All orders placed through MallCart are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our discretion. Payment is processed securely via third-party gateways (e.g. PayPal, Stripe).
Pricing is displayed in GBP (£) and includes applicable VAT, where relevant. In the event of pricing errors, we reserve the right to cancel or adjust orders accordingly.
6. Shipping and Delivery
Delivery timelines vary depending on the vendor and shipping method selected at checkout. Estimated delivery times are indicative and not guaranteed.
MallCart and its vendors are not liable for delays caused by courier services, adverse weather, customs procedures, or force majeure events.
7. Returns and Refunds
Our returns policy is in accordance with the UK Consumer Contracts Regulations.
- You may request a return within 14 days of receiving your order
- Items must be unused, in original condition, and returned with any original packaging
- Certain items (e.g. perishable goods, personal care products, or hygiene items) may be exempt from return
Refunds will be processed using the original method of payment once the returned item is received and inspected.
Each vendor may have their own specific return instructions; please consult individual vendor pages or contact us for support.
8. User Conduct
You agree not to use this site:
- For unlawful purposes
- To infringe on intellectual property rights
- To submit false information or create fake accounts
- To distribute malware or engage in unauthorised data collection
Any misuse of the site will result in immediate suspension of access and potential legal action.
9. Intellectual Property
All content on this website — including text, graphics, logos, icons, images, videos, and software — is the intellectual property of MallCart or its content providers and protected under UK copyright and trademark laws. Reproduction or redistribution without written permission is strictly prohibited.
10. Limitation of Liability
To the maximum extent permitted by law, MallCart disclaims all warranties, express or implied, and shall not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use the website or services, including but not limited to loss of profit, business interruption, or data loss.
11. Third-Party Links
This site may contain links to third-party websites for your convenience. MallCart is not responsible for the content, accuracy, or privacy practices of such external sites. Your use of third-party websites is at your own risk.
12. Suspension or Termination of Access
MallCart reserves the right to suspend or terminate your access to the website at any time, without prior notice, if we believe you have breached these Terms or engaged in any activity that may harm our business or users.
13. Amendments to Terms
We may revise these Terms at any time by updating this page. Continued use of the website after changes are published constitutes acceptance of the revised Terms. You are advised to check this page periodically for updates.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the English courts.
15. Prohibited Items and Content
MallCart strictly prohibits the listing, sale, distribution, or promotion of the following items and materials on our platform:
- Illegal goods under UK law or international law
- Weapons and dangerous items, including:
- Firearms, ammunition, and explosives
- Knives (except legal kitchen or utility knives)
- Stun guns, tasers, and similar items
- Drugs and controlled substances, including:
- Illegal narcotics and psychoactive substances
- Prescription medicines not approved for online sale
- Drug paraphernalia
- Explicit or adult material, including:
- Pornographic content
- Sexually explicit products (unless specifically authorised in restricted categories)
- Hate speech, discriminatory content, or items that incite violence or intolerance
- Counterfeit or fake branded goods
- Stolen property
- Hazardous or toxic materials
- Human remains or body parts
- Live animals or prohibited wildlife products
- Lottery, gambling, or betting-related products without appropriate authorisation
- Copyright-infringing digital goods or pirated content
MallCart reserves the right to monitor, investigate, and remove any listings or content that violates this policy. In serious cases, or where legally required, we may report violations to relevant authorities, including law enforcement, trading standards, or other regulatory bodies. This includes sharing necessary data or account information to support investigations or enforcement.
16. Contact Us
If you have any questions regarding these Terms and Conditions, please contact:
MallCart
Lancashire, United Kingdom
✉️ info@mallcart.co.uk
📞 1800 97 97 69